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Payments & Adjustments

Payments
The Cashier’s Office processes all accounts receivable customer payments. Do not process a DaFIS Statement of Cash Collections (SCC) document for Accounts Receivable transactions.

Adjustments
The DaFIS Payment Adjustment (ARPA) document is used to reverse or correct payments applied to a customer's account. This document can be used for correcting payments posted to the wrong customer and invoice. It can also be used to reverse a payment and at the same time refund the customer for the overpayment. Following are the adjustment actions found on the ARPA document.

• Re-apply payment with org – applies credit to another invoice for the specified customer within the organization
• Refund credit amount to customer – sends a refund check to the customer
• Refer credit amount to CO – allows General Accounting to apply payment to other invoices for the customer outside of the organization

Void
If an invoice was created in error, create a DaFIS Void Invoice (ARNI) to cancel an AR invoice. It can only void invoices that have not already been voided and that have not had any payments against them.

Credit Memo
The DaFIS Credit Memo (ARCM) document is used to post a credit to a customer's account or to reverse a previous credit memo. The ARCM is treated just like a regular invoice (except for the actual ledger entries that are created).

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